Contact & FAQ

We're here to help you succeed. Get in touch with our team for any questions or assistance.

Contact Information

Reach out to us through any of the following channels

Get In Touch

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Address

P.O. Box 12345

Nairobi, Kenya

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Business Hours

Monday - Sunday: 24hours

Frequently Asked Questions

Quick answers to common questions about Campus Compass

How do I create an account on Campus Compass? +

To create an account, click on the "Student Login" or "Teacher Login" button in the navigation menu. Then select the "Create Account" option and follow the step-by-step instructions to set up your profile.

What types of assignments can I get help with? +

We provide assistance with a wide range of academic assignments including essays, research papers, problem sets, case studies, and projects across all disciplines offered at our partner institutions.

How are academic professionals vetted? +

All academic professionals on our platform undergo a rigorous vetting process that includes verification of academic credentials, subject matter expertise assessments, and background checks to ensure quality and reliability.

What is your privacy policy regarding my data? +

We take data privacy seriously and comply with Kenya's Data Protection Act. Your personal and academic information is protected with industry-standard security measures. For detailed information, please review our Privacy Policy.

How do I pay for services on Campus Compass? +

We accept various payment methods including M-Pesa, credit/debit cards, and bank transfers. All payments are processed securely through our encrypted payment gateway.

What if I'm not satisfied with the work delivered? +

We have a revision policy in place. If the delivered work doesn't meet your requirements, you can request revisions within the specified timeframe. Our support team will mediate to ensure your satisfaction.

Is my personal information secure with Campus Compass? +

Yes, we prioritize the security of your personal information. We implement industry-standard security measures and comply with Kenya's Data Protection Act to ensure your data is protected at all times.

How quickly can I expect a response to my queries? +

We strive to respond to all queries within 24 hours during business days. For urgent matters, please contact us via phone for immediate assistance.